The High Cost of Turnover in the Cleaning Industry
August 28, 2017
StoptheMop.com Presents: The High Cost of Turnover
The cleaning industry has always fought against the high cost of turnover. Not only does it cost money to find, hire, and train new employees, but high turnover also hurts customer trust and cleaning quality. Here are the facts:
75% – 400% TURNOVER
Depending on the state of the economy, turnover in the cleaning industry ranges from 75 percent on the low end to historic highs of 400 percent.
$1,000 PER EMPLOYEE
Every time an employee quits a cleaning company, it costs an average of 1,000 dollars before the replacement is brought up to speed. For a 100 person staff with 200 percent turnover, hiring costs quickly skyrocket to $200,000.
12% INDUSTRY GROWTH
The Bureau of Labor Statistics expects to see growth of 12 percent in the cleaning industry by 2020. This will create more competition between employers to maintain a quality team.
Don’t let the competition steal your talent. Tackle turnover on all fronts. Create a plan for attracting and retaining top talent. Implement tools for more efficient training and reduced FTEs. When you address all the factors influencing turnover, it will make a noticeable difference.
Sources: http://cleaningbusinesstoday.com/blog/reducing-turnover-is-just-smart-business, http://www.cmmonline.com/articles/234856-stopping-employees-from-jumping-ship
Read about why industry leaders stopped the mop here.